1. Information We Collect
We may collect information you provide directly to us, including your name, phone number, email address, property address, project details, photos, scheduling information, and other information you choose to provide when requesting an estimate, contacting us, approving work, or becoming a customer.
2. How We Use Your Information
We use personal information to respond to inquiries, communicate with you, evaluate potential work, prepare estimates, schedule and complete projects, process payments, maintain business records, provide customer service, and improve our services.
3. Jobber and Other Service Providers
Tame Your Terrain uses third-party service providers, including Jobber, to help manage estimate requests, customer communications, scheduling, invoices, payments, and other business functions. Information you submit through these services may also be processed according to the privacy practices of those providers.
4. Website and Technical Information
When you visit our website, third-party website services may automatically receive limited technical information such as your IP address, browser type, device information, or pages requested in order to deliver website content and embedded features. Our website may use externally hosted services for maps, forms, scripts, images, video, or other website functionality.
5. Sharing of Information
We do not sell personal information. We may share information with service providers when reasonably necessary to operate the business, provide requested services, process payments, maintain records, comply with legal obligations, or protect the safety, property, and rights of Tame Your Terrain, our customers, or others.
6. Photos and Project Media
Project photos or video may be used for documentation and marketing as described in our Terms and Conditions. We do not intentionally publish customer names, addresses, license plates, or other sensitive identifying information without permission.
7. Data Retention and Security
We retain customer and project information for as long as reasonably necessary for business, accounting, legal, warranty, recordkeeping, and customer service purposes. We take reasonable steps to protect the information in our possession, but no electronic system or method of transmission can be guaranteed to be completely secure.
8. Your Choices
You may contact us to ask about personal information we maintain about you, request that inaccurate contact information be corrected, or ask that we stop non-essential marketing communications. Some information may need to be retained for legitimate business, accounting, contractual, or legal purposes.
9. Children's Privacy
Our services and website are intended for property owners and customers and are not directed to children under 13. We do not knowingly seek personal information from children under 13.
10. Changes to This Policy
We may update this Privacy Policy from time to time as our services, website, or business practices change. The current version will be posted on this page.
11. Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact Tame Your Terrain by phone or text at 715-557-4564.